I purchaced an engagement ring from Craig at the Daytona Beach Volusia Mall Zales. Craig was very patient and gave lots of great recommendations.
Zales has been nothing but a nightmare for my son and fiance - see Kelly Harkins post. I tried to help by talking to corporate - District Manager was an absolute joke. I am appalled with the lack of professionalism by this company as a whole, they have destroyed what should be a memorable life event. I would suggest if you are looking for an engagement ring, you run away.... there are other jewelry companies in the area that will stand by their product and warranties. Do a simple internet search on Zales issues, the time will be well spent, we wish we would have prior to making a purchase.
Worked here for a little while. They sell horrible diamonds at premium prices. Repairs done as cheaply as possible and usually come back looking cheap. I recommend looking elsewhere for jewelry!!
Horrible customer service. My item was suppose to be at the store by Valentine's Day, it just got shipped today and is still not available for pick up(2/16). They charged my card twice. Employees are rude. Will never go here again.
Terrible customer service. I went into this location looking for a men wedding ring willing to pay about 3000. I went twice in a week. They never greeted me, or even looked at me. I noticed that they greeted everyone else. The woman prob thought I wasn't going to purchase.... I went down to Reeds and gave them my money.
Zales is a US Jewelry Store based in Daytona Beach, Florida. Zales is located at 1700 W International Speedway Blvd, Daytona Beach, FL 32114, USA.
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