Everyone is always very nice and very helpful always finds the answer. Good experience
Do not order from this company! They have no idea what they are doing or where your stuff is! Ordered clothes for my daughter on the 4th and we decided to choose ship to store. Our estimated delivery date was the 10th-15th. So on the 15th, i started to panic because of the horrible reviews. I called and messaged the store and no one could answer my questions other than to tell me that i may have to cancel my order. For one, why was i not notified? For two, why not contact me to tell me what is going on? Why dont you know where my purchased items are? So.. the 16th, i have an order that was ready to be picked up. We ordered two different orders because i was excited about the sale and thought i was getting a deal. So i go in, and the man tells me that he has all of my 2nd order so I'm excited. He tries to get me my very late order that was due, but couldn't because not all of the pieces were not there. There were only two shirts at the store. No one can tell me what is going on but that i may need to cancel my order on Friday (today) i asked if i could get the two shirts that did arrive at the store and the man said that i might, but it would be complicated. Why is that my problem? Why cant i get the items that I PAID for? My daughter's cheer starts Monday and i am livid. So once i get to the truck bumbed, i notice that i am missing a pair of shorts. I checked my email and it says that the shorts were not ready to be picked up. Why was i notifed that my order was ready then? I waited until today for them to fix this and not one person could. So now, its time for answers and my review. Spend your money somewhere else that actually cares about their customers and knows where your purchased items are. If you do buy from them, get answers. Dont let them talk you into waiting like me.
Manager told me that's the way things are now...
Told me to try on line ....nice job ill never shop here again.
It is a big mess worse than any thrift store I have been in. I will not go back. It has got worse in the past 2 years!!
The person who checked me out was rude. Other than that my visit was great. Wonderful sale.
Are you kidding..this place will be out of business in 6 months...back to school tax free weekend people turning around and leaving ....no product..managers not around...buried the racks so you can't even get to what is there..
Jcpenney is a US Department Store based in Daytona Beach, Florida. Jcpenney is located at 1700 W International Speedway Blvd, Daytona Beach, FL 32114, USA.
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